Privacy Policy
At Next Zen Finance, your privacy and data security are of utmost importance. This Privacy Policy explains how we collect, use, store, and protect the personal and financial information you provide when using our website, mobile application, or other services. By accessing or using our platform, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that is necessary to provide our services. This includes your name, email address, mobile number, business details, GST information, PAN card, bank account information, and any other documents submitted during the loan application process. We may also collect non-personal information such as device details, IP addresses, and usage patterns to enhance your experience on the platform.
2. How We Use Your Information
The information you provide is used primarily to process your loan applications, verify eligibility, and communicate updates regarding your loan status. We may also use your information to improve our services, provide customer support, send service notifications, and offer relevant promotions or updates, always in compliance with applicable laws and regulations.
3. Data Security
Next Zen Finance implements stringent security measures to protect your personal and financial data. This includes secure storage, encrypted communication channels, and restricted access to sensitive information. While we strive to ensure the security of your data, no method of electronic transmission or storage is completely secure, and users acknowledge this inherent risk.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. Your data may be shared with our partners or service providers only to the extent necessary to process loans, perform verifications, or comply with legal requirements. In certain circumstances, we may also share information as required by law, regulatory authorities, or to protect our rights and property.
5. Cookies and Tracking
Our website may use cookies, web beacons, and similar technologies to improve user experience, track usage patterns, and gather analytics. Cookies help us understand user preferences, enhance platform performance, and deliver personalized content. You may choose to disable cookies, but some features of the platform may not function as intended.
6. User Rights
You have the right to access, update, or correct your personal information maintained by Next Zen Finance. You may also request deletion of your data, subject to legal and regulatory obligations. For any queries or requests regarding your personal information, you may contact our support team.
7. Retention of Data
We retain your personal and financial information only as long as necessary to provide our services, comply with regulatory obligations, resolve disputes, and enforce our agreements. After the retention period, data is securely deleted or anonymized.
8. Third-Party Links
Our platform may contain links to third-party websites or services. Next Zen Finance is not responsible for the privacy practices or content of these third parties. Users are encouraged to review the privacy policies of any external sites they visit.
9. Changes to This Privacy Policy
Next Zen Finance reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated on our website and, where applicable, through notifications on our platform. Continued use of the platform after changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at: info@next-zenfinance.com
By using Next Zen Finance, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your trust is important to us, and we are committed to protecting your personal and financial information while providing reliable and secure financial services.